If you are like most dentists who also own and run their own practice, you are always looking for ways to make positive changes that can effectively bring in new patients and keep the existing ones happy and satisfied. You have probably thought of changing your furniture to make your waiting room more comfortable, add some toys for the younger patients, and maybe even repainted your walls a fresh new color. More important than those changes, however, is the one that focuses more on your dental team – specifically, how to make your entire team united.
Your practice can really benefit from having a united team. Without teamwork, things could fall apart. A dental practice with staff members who are working harmoniously, on the other hand, can enjoy these benefits:
A Stronger Relationship Between Your Dental Team and Your Patients
You know how important it is to establish and maintain rapport with your patients. Doing that requires a team effort. It might not seem so since patients often talk to one person at a time, but when you have a united team, communication among your team members and your patient will be improved as well. That means there won’t be any lost information or repeated information because every message is relayed clearly and properly. Improved communication means stronger connection, too!
Better Implementation of Rules and Regulations
All health professionals, including dentists, follow a number of rules and regulations. When there is miscommunication in the team due to a lack of teamwork, there is a higher risk of the regulations getting broken. For instance, do all of your members know how long should all patient records be retained before they can be deleted? Do they know that deleting medical records before the mandated duration can result in legal issues? When even just one of your team does not know important regulations like this, it can put him or her as well as your practice in a complicated situation.
A Boost in Team Morale
You might not realize it but patients can easily spot an office that has a low team morale and that can send them running. High team morale is vital to the success of your practice because it promotes a positive atmosphere both for your staff and your patients.
A united team is an asset to any dental practice. That’s why alongside the plans you might have to make changes in your practice, achieving team unity should also be your priority.